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Privacy policy

What we collect, why we collect it, and how to have it removed.

Information we collect

When you submit the quote form we collect the name, email address, phone or WhatsApp number, the service you select and any message you write. We use these only to reply to your enquiry and to deliver the service you ask for.

Analytics and advertising tools

This website loads Google Analytics (gtag.js) and the TikTok advertising pixel. These set cookies and collect usage data such as pages viewed, approximate location and device information. You can block them with your browser settings or a cookie-blocking extension.

Sharing your data

We do not sell your personal data. We share it only with the providers needed to deliver your order and to take payment. PayPal and Stripe handle payment data under their own privacy policies.

Retention and your rights

We keep enquiry details only as long as needed to serve you and to meet accounting obligations. You may ask us to access, correct or delete your data at any time, and we will action the request.

Contact us about your data

For background on the rights this policy reflects, see the official GDPR overview.

How quickly we answer data requests

If you ask us to show, correct or delete the information we hold about you, we answer within 30 days, which is the response period required under the GDPR. Write to the email address above and say clearly what you want done. We do not charge for this.

Where your data is handled

We work with clients in 10 countries, so an enquiry may be read by our team outside the country you sent it from. We only ever use it to answer you and to deliver work you have ordered, and we do not sell it or pass it to advertisers.

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